First Innovations has innovative and proven training programs that meet the needs of the TOTAL DEALERSHIP. Variable, as well as Fixed Operations training programs, analysis, and solution implementation are available.

All our training programs are instructed by top "retail" experienced professionals. Rather than mere textbook recital, our training programs relate as well as demonstrate to those in attendance. The old adage... "You can Talk-the-Talk, but can you Walk-the-Walk?" is important. All First Innovations' instructors "walk-the-walk" every month. When not in the classroom, they are in dealerships providing hands on demonstration and instruction.

Training classes are held in Austin, Texas each month at our high tech corporate training center. In addition, customized training seminars can be held in the dealership or on a regional basis for out of state dealers.

First Innovations is continuously updating and creating training programs to maintain maximum effectiveness and to meet the needs of our dealer body. Some of the training programs utilized have been featured at NADA and numerous State Association Conventions, factory sponsored programs and in hundreds of dealerships around the country.

Salesperson's Training Follow-up and Prospecting Handling Phone-ups Sales Management Desking Techniques F&I Management Advanced F&I Training Lease/Balloon Training Deal Structuring Special Finance/Sub-Prime Management	Used Vehicle Inventory Mgt. Used Vehicle Expense Mgt. Used Vehicle Reconditioning Service Writer Training Service Teams Implementation Parts/Service Procedures Service Management Training Parts Management Training Menu/Matrix Pricing

Training/Software - Total Dealership Training Programs:

• Total Fixed AND Variable Operations
• First Innovations Auto Suite
• F&l Menu Software and Training
• F&l Product Presentation,
• Digital F&l recording
• CRM/Lead Management Programs
• CallBrite (Phone up/Advertising Sourcing)
• Service Drive Menu Selling Software